Refund policy

Return & Refund Policy – Sterling Silver (.925) Jewelry

 

Thank you for your purchase. Please review our return policy before requesting a refund:

 Final Sale Items (No Returns or Refunds)

 

For hygiene and safety reasons, the following items are Final Sale and are not eligible for returns or refunds:

 

• Earrings

• Personalized or custom-made jewelry (name, initials, special size)

• Sale or clearance items

• Used or worn items

• Items damaged by the customer

Sterling Silver (.925) Rings

 

 

     <     Custom or special-size rings are Final Sale.

• Standard-size rings may be returned within 10 days of delivery, provided that:

   

  • The item is unused and unworn

  • In its original packaging

  • In resellable condition

   

 

Sterling Silver (.925) Necklaces & Pendants

 

Returns are accepted within 10 days of delivery only if:

 

• The item is unused and unworn

• In perfect condition

• In its original packaging

 

 Return Process

 

 

• Returns must be requested within 10 days of delivery.

• Customers must contact us before sending any return.

• Returns sent without prior authorization will not be accepted.

• The customer is responsible for the return shipping cost.

• Original shipping fees are non-refundable.

• Items must be properly packaged to prevent damage during transit.

 

Refunds

 

 

• Once we receive and inspect the item, the refund will be issued to the original payment method.

• Refunds do not include original shipping costs.

• We reserve the right to refuse returns that do not comply with this policy.

 

 Important Note About Sterling Silver (.925)

 

Sterling silver may naturally tarnish or oxidize over time due to exposure to air, moisture, perfumes, lotions, or chemicals. This is normal and not considered a manufacturing defect.